How do I measure my abaya size?

Head over to our Size Guide, this will allow you to find the right size. Please take your height into consideration and what shoes you’ll be pairing with your desired item of clothing. If you are still unsure, feel free to send us an email or contact us on our social media channels and one of our abaya specialists will be happy to assist.

I saw something on your Instagram but I can’t find it on your website?

You should always be able to locate items on our website which is advertised on our social media channels. In the event that you cannot, it is likely that it is sold out. Whilst this may not always be the case, we do occasionally restock, drop us an email to find out whether or not it’ll be restocked.

Do I need to pay for customs?

Packages sent outside the UK will likely incur custom charges. This varies depending on the country. We cannot predict what these charges may be and when you may be required to pay them. Please check with your local postal authorities for further information.

Do you accept returns?

Yes we do, for more information please visit our Returns page. 

Is a signature required upon delivery?

Yes, please ensure someone is available to receive the parcel, as parcels returned back to us will incur an additional fee to have it reshipped.

Can I come into store or see your items in person?

Dubaya London is an E-commerce store, whilst it may not always be possible to see our stock in person, you may wish to visit us at various exhibitions across the UK! Come and say hello!

Are your items ready to dispatch?

Unless stated otherwise, the vast majority of our stock is ready to dispatch!

How do I measure my abaya size?

Head over to our Size Guide, this will allow you to find the right size. Please take your height into consideration and what shoes you’ll be pairing with your desired item of clothing. If you are still unsure, feel free to send us an email or contact us on our social media channels and one of our abaya specialists will be happy to assist.

I saw something on your Instagram but I can’t find it on your website?

You should always be able to locate items on our website which is advertised on our social media channels. In the event that you cannot, it is likely that it is sold out. Whilst this may not always be the case, we do occasionally restock, drop us an email to find out whether or not it’ll be restocked.

Do I need to pay for customs?

Packages sent outside the UK will likely incur custom charges. This varies depending on the country. We cannot predict what these charges may be and when you may be required to pay them. Please check with your local postal authorities for further information.

Do you accept returns?

Yes we do, for more information please visit our Returns page. 

Is a signature required upon delivery?

Yes, please ensure someone is available to receive the parcel, as parcels returned back to us will incur an additional fee to have it reshipped.

Can I come into store or see your items in person?

Dubaya London is an E-commerce store, whilst it may not always be possible to see our stock in person, you may wish to visit us at various exhibitions across the UK! Come and say hello!

Are your items ready to dispatch?

Unless stated otherwise, the vast majority of our stock is ready to dispatch!